Protecting Minors

Prince Edward Island Casino is an adults-only site: nobody under 19 can sign up. Read on to see how we confirm age, how parents can help children stay off gambling sites, and what happens if an underage player gets past our checks.

Who is allowed to play?

• Signing up and playing are only for people aged 19 and older.
• Registration is open only where gambling is legal in your area. We follow Canadian rules for anti-money laundering, minimum age and ID checks.
• Our ads, offers and games are aimed at adults only.
• Helping a minor gamble breaks our Terms of Use and leads to account closure. This includes letting a minor use your account.

Which tools can parents use to block gambling sites?

Filtering software is a simple way to stop gambling sites from loading on family devices. These options are a good place to start:

• Gamban / GamBlock: blocking software that stops gambling sites and apps on computers and phones.
• Internet Matters: free guides to parental controls on devices, browsers and home internet.
• Built-in parental controls: available on your phone, tablet, games console or router.
• Child profiles: separate profiles on shared devices, with content restrictions switched on.

How can I protect children when a device is shared?

Many households share one laptop or tablet for everything. Some simple habits keep your casino account in adult hands only.

• Log out after every session.
• Disable your browser's option to save passwords.
• Secure every device with a fingerprint, PIN or password.
• Keep payment cards and wallet apps protected and out of reach.
• Avoid playing while children are watching, and close any game when you step away from the screen.
• Keep your login details to yourself.

How is my age checked?

• At sign-up, every new player provides their date of birth.
• We carry out identity (KYC) checks using reliable data sources before any deposit is made.
• If those checks cannot confirm age, we ask for a passport or driver's licence. Until we have it, the account cannot be used.
• Geolocation checks confirm you are playing from a permitted place.
• We check again whenever something suggests a player could be underage.

What do you do if someone under age is using the site?

• We close the account at once.
• Any winnings are void.
• When possible, we send deposited funds back to the payment method originally used.
• We look for any linked accounts and close them too.
• If the account holder let a minor use the account, we close that adult's account as well.

If you suspect a child is using our site, let us know right away. Proof is not needed to report a concern.

How do I raise a concern?

Send an email to [email protected]. If you know the username or the email on the account, please include it, along with a quick note about what you noticed. Every report gets serious attention and stays confidential.