Terms of Use

These Terms of Use form the binding agreement that governs your relationship with Prince Edward Island Casino each time you visit our site or place a bet with us. Read them closely before registering, since opening an account confirms that you accept them.

Am I bound by these terms when I play?

Yes. By opening an account, adding funds or placing a wager, you accept these Terms of Use. This also covers our Bonus and Promotion Rules, Privacy Notice and Cookie Notice. If any of these documents is unacceptable to you, please do not use the site.

Which currency do you use for deposits and withdrawals?

Every balance, bet and payout on the site is shown in Canadian dollars (CAD).
Minimum deposit: C$20. Minimum withdrawal: C$10. Maximum withdrawal: C$10 000 per month.
You can deposit with Interac e-Transfer, Visa, Mastercard, Apple Pay, Google Pay, PayPal, Paysafecard, Bank Wire / Transfer or a prepaid / gift card.
You can withdraw with Interac e-Transfer, Visa or Apple Pay.
With most payment methods, withdrawals arrive within 1 to 4 hours. A bank wire may need up to 12 hours.
We do not charge any fees for deposits or withdrawals.
Each payment method you use has to be in your own name, and winnings are paid only to a method that belongs to you.

How many accounts can I open?

Each person may hold a single account. Any additional accounts will be closed.
When you sign up, give correct and up-to-date information, and update it any time your details change.
Keep your password secret. Anything done through your login counts as done by you.
Before your first deposit, we use KYC and geolocation checks to confirm your identity, that you are of legal age, and your current location.

Who is allowed to play?

You must be 19 or older.
You must be in Canada when you play.
Online gambling must be legal where a player lives for us to accept them. We also meet Canadian requirements covering anti-money laundering, age limits and identity checks.
If you have self-excluded with us, you cannot open a new account during that time.

Our Protecting Minors page describes the steps we take to stop under-age players from joining.

Can these terms change?

Yes. Updates happen when laws, our games or our payment options change. The newest version, with its date, is always posted on this page. We email you about any significant change. Once an update is live, playing on means the new version applies to you.

How do the games work?

Rules, paylines and payouts for every game are listed on its info or help screen.
A random number generator (RNG) powers our digital games, and eCOGRA / GLI carry out the fairness testing.
Live dealer games feature real people running the tables on stream. Whatever outcome the studio records stands as final.
Any malfunction cancels all payouts and game rounds. When a game fails, affected bets and wins are voided and stakes are returned to your balance.

How do I make a complaint?

Send an email to [email protected] including your username, the date and a brief description of the problem. Each complaint is investigated, and we reply by email.

Which laws apply?

The laws of Prince Edward Island and of Canada govern these terms, and the courts there settle any dispute.

Who holds the rights to the material on this site?

Our name, logo, text, graphics and software belong to us or to the game studios we partner with. This material is for playing on our site only. Copying, selling or reusing any portion of it is not permitted.

What is not allowed?

Cheating, collusion or using bots and other software to play.
Opening more than one account or playing for someone else.
Using another person's payment method.
Money laundering or fraud of any type, including false chargebacks.
Exploiting a game fault you know about.
Rude or threatening messages to our team.

Where we detect any of these activities, we may void bets, freeze funds and close the account. Our Anti-Money Laundering Policy explains payment checks in more detail.

How far does the casino's responsibility go?

We do not take responsibility for losses caused by lost connections, device faults or outages outside our control.
We do not take responsibility for losses caused by someone using a password you shared.
Any liability on our side is limited to the deposit or bet in question.
Where the law does not allow these limits, the law comes first.